Nestru: On-Demand Nanny App

Nestru is an on-demand nanny and babysitter booking app designed for parents who need flexible, high-quality childcare at home. Whether your regular nanny is on leave, you’re working from home, attending an event, or simply need a break, Nestru helps you connect with trained, verified, and professional nannies near you in just a few taps.

Why Nestru?
We don’t just match you with any available help—we connect you with nannies who are trained, background-verified, and emotionally tuned to your child’s needs. Each childcare provider goes through:
- In-person skill assessment
- ID and police background verification
- Childcare, hygiene, and emergency training
- Code of conduct & behavior training
- Communication & grooming sessions

Our nannies are independent professionals, not employees, but must pass our strict onboarding and training before accepting bookings.

Who Can Use Nestru?
Perfect for:
- Working parents (office, hybrid, or WFH)
- Parents needing urgent or backup nanny support
- Single parents looking for flexible childcare
- Postpartum moms or families needing short breaks
- Families attending events, weddings, or functions
- Parents of recovering or high-need children
- Support during school holidays or weekends

Whether you need help for 2 hours or a full day, Nestru offers a convenient childcare solution.

Key Features:
- Book Trained & Verified Nannies
All nannies are vetted for safety, behavior, hygiene, and childcare skills.

- Flexible Booking
Book for 2+ hours or full days. Choose same-day or scheduled bookings.

- Transparent Pricing
See full pricing (with GST) before confirming. No hidden charges.

- OTP-Based Session Timer
Each session starts with a parent-generated OTP for accurate tracking.

- Real-Time Support
Our team is available via in-app support for rescheduling, issues, or emergencies.

- Hyperlocal Matching
Currently available in select Mumbai areas—we match you with the nearest available nanny.

What Our Nannies Help With:
- Supervision of infants & toddlers
- Feeding, burping, and clean-up
- Diaper changing & potty training support
- Nap-time assistance & soothing
- Storytelling & age-appropriate play
- Tidying up play areas
- Emotional comfort and bonding

All activities follow your instructions and your child’s schedule.

What Nannies Don’t Do:
- No household chores or cooking
- No giving medicine unless instructed
- No taking the child outside
- No phone use except in emergencies
- No accepting food, gifts, or tips

Payments & Invoicing:
- All bookings are prepaid via Razorpay
- GST-inclusive pricing shown at checkout
- Invoice available in-app
- Refunds processed within 3–5 working days
- No cash tips or external payments required

Cancellations & Refunds:
- Free cancellation up to 2 hours before start
- ₹300 fee if cancelled within 2 hours
- Full refund if nanny cancels/no-shows

Safety & Professionalism:
We’re committed to child safety:
- Verified ID & police checks
- Strict punctuality, dress code & hygiene
- No personal phone use during sessions
- Real-time escalation support
- Mandatory feedback after every booking

Ratings & Feedback:
After each session, rate and review your nanny. Your input helps great nannies succeed and ensures consistent quality.

Where is Nestru Available?
Currently live in key Mumbai neighborhoods. Enter your PIN code in the app to check nanny availability near you.

How to Use Nestru
1. Download the Nestru app
2. Sign up and set your home address
3. Pick time & date — book instantly or in advance
4. Start session with OTP
5. Enjoy worry-free childcare at home


Book safe, reliable childcare in minutes. Download Nestru today!