NewWaySERVICE allows you to easily track and manage your service requests, no matter your business sector. Using our software, you can manage and track all types of requests, including requests for repairs, maintenance, support and information.

- Define your own service request statuses
- Create your own user defined fields
- Attach documents
- Capture customer signatures
- Plan your technicians' appointments
- Email notifications
- Predefined Tasks and Checklists
- Create questionnaires with your own questions, specific to your business to attach to your service requests.
- Customer, equipment and maintenance management
- Give access to your customers via the Customer Portal
- Manage your purchase orders and inventory
- Reports and data exports
- Data synchronization
- API for developers

And a lot more!