The Recycling Line is a free, national public service created by the EGF Group to provide effective responses to citizens, namely to respond to queries, requests for information, suggestions, complaints, compliments and service requests related to the collection and treatment of urban waste.

With the recycling line app.

Access the recycling bin map in your location.
Make requests for information, suggestions, complaints, compliments or service requests about the collection and treatment of urban waste.
Clarify recycling doubts in the question and answer area.

In addition to contacting us through the app, you can contact us via:

Telephone: 800 911 400 (free call)
Email: [email protected]
Website:linhadareciclagem.pt

The helpline is open from Monday to Friday, from 9:00 am to 7:00 pm, and on the other side you will find experienced operators who will help you with all the doubts and issues you need help with and which are related to the waste and resources we manage every day. Customer service is not available on national holidays.

At this moment, service requests through the Recycling Line are available at all EGF dealerships: Algar, Amarsul, Ersuc, Resiestar, Resinorte, Resulima, Suldouro, Valnor, Valorlis, Valorminho and Valorsul.

The Recycling Line is a free, unique and innovative customer service that will be a great ally in clarifying the most varied topics.