The NSA mobile application is designed for NISSAN employees and dealerships to manage the end-to-end sales process. Key features include:
Enquiry Management: Ensure every enquiry is efficiently attended to and followed up with prospective customers as per the NSA-defined flow.
• Create enquiry
• Assign/Reassign enquiry
• Follow up (Call / Showroom / Home / Test Drive)
• Generate proforma
• Book the vehicle
• Lost enquiry with approval
Performance Tracking: The app provides various performance metrics for each employee involved in the sales process. It helps management monitor pending enquiries and sends notifications to team members to boost sales.
Digital Tools: The app provides digital information that employees can use while attending to customer enquiries. This includes product brochures, competition documents, sales documents, training materials, and more, helping employees convert enquiries into sales anywhere.
Support: Users can access support via email or call directly from the NSA application.