The NRWB Maji App is the official mobile application of the Northern Region Water Board (NRWB), designed to improve customer service, enhance convenience, and provide real-time access to essential water service information.
Key Features:
Postpaid & Prepaid Account Access – View bills, track water consumption, and retrieve prepaid tokens instantly.
Fault Reporting with GPS & Media Uploads – Report leaks, bursts, or faults with location details, photos, and videos.
Bill Payment & Token Purchase – Pay your postpaid bills or buy prepaid water tokens directly through the app.
Complaint Tracking – Submit and track the status of your service requests.
Anonymous Tip-Offs – Report illegal water connections discreetly.
Real-Time Alerts – Stay informed on planned outages, maintenance schedules, and service updates.
Customer Support – Contact NRWB directly via in-app channels.
Why Choose NRWB Maji App?
Convenience, transparency, and real-time service at your fingertips – the NRWB Maji App brings water service management into the digital age, ensuring better engagement and faster service delivery for all customers.