Service Manager for EBS
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Service Manager for EBS
Service Manager for EBS

Service Manager for EBS

Monitor service requests and take action on the go.

App Size: 35M
Release Date: Apr 4, 2016
Price: Free
Price
Free
Size
35M

Screenshots for App

Mobile
By installing this app you agree to the End User License Agreement terms at http://docs.oracle.com/cd/E85386_01/infoportal/ebs-EULA-Android.html.

With Oracle Mobile Service Manager for Oracle E-Business Suite, contact center managers and agents can manage service requests and take action on the go.

-Track service request backlog
-Prioritize escalated service requests
-Reassign service requests to balance work queues
-Provide analysis to expedite resolutions
-Reduce service agreement violations

Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
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More Information about: Service Manager for EBS
Price: Free
Version: 1.2.0
Downloads: 500
Compatibility: Android 4.0.3 and up
Bundle Id: com.oracle.ebs.srvpf.cs.ServiceMgr
Size: 35M
Last Update: Apr 4, 2016
Content Rating: Everyone
Release Date: Apr 4, 2016
Content Rating: Everyone
Developer: Oracle America, Inc.


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