The Emily Center at Phoenix Children’s Hospital presents Our Way at the Hospital so that families with sick children can identify what they need to know before leaving the hospital. Parts of this application could be used in clinic and emergency room consultations.
When children are in the hospital, parents may be confused to see doctors and nurses who speak with difficult medical words. Sometimes health professionals believe they speak clearly but don't see if patients understand their indications. If you are able to repeat the information they teach you in your own words, then you will be sure that you understood.
Our Road to the Hospital was designed to:
- Be used in hospital admission and hospitalization and facilitate communication between families and health personnel.
- Help parents identify what to do so that the child leaves the hospital safely.
- Give parents a way to admit that they do not know or understand what they are told and ask questions.
- Guiding families about what information they need to tell or demonstrate to the nurse or doctor.
In this way the health care team can confirm that the family received the correct information and knows how to take care of the patient without errors.
- Help families feel safe to take care of the child at home after hospital discharge and know the signs of possible problems and how to react when they occur.
The Emily Center, Phoenix Children’s Hospital
Founded in 1990, the center is named in honor of Emily Anderson. Emily fought a rare form of leukemia for four years to lose the battle a few days before her 17th birthday.
Frustrated by the lack of easy-to-understand information, parents founded The Emily Center so that families of sick children could always receive information about children's health that was true, easy to understand and free for Arizona families. http://www.emilycenter.org and on Twitter @emilycenter.
The present version of the application of Our Way in the Hospital was made thanks to a Cox subsidy. The original application received a grant from the Parents and Families Committee (PAL) of Phoenix Children's Hospital.