PEL Khidmat Markaz is your ultimate field service app by Pak Elektron Limited (PEL), designed to provide seamless complaint resolution and efficient service management. Whether you are a technician, a customer, or PEL staff, this app is tailored to meet your specific needs with intuitive features and a user-friendly interface.
Key Features:
For Khidmat Masters (Technicians):
Easy Registration and Login: Join the platform quickly and start your journey as a service technician.
Complaint Management: View complaints in your area, pick jobs, and keep track of your tasks efficiently.
Task Completion Workflow: Easily reach job locations, fill in required details, and mark tasks as completed.
Real-Time Notifications: Stay informed with timely updates about job assignments and changes.
Profile Building: Showcase your skills and performance with a professional profile.
Earn More: Grow your earnings by efficiently completing tasks and maintaining quality service.
Performance Tracking: View your stats and monitor your progress over time.
For Users (Customers):
Simple Login and Signup: Get started quickly with a hassle-free registration process.
Complaint Lodging: File complaints easily and get them assigned to the right technician.
Complaint History: Access and review your past complaints anytime.
Active Complaints Tracking: Stay updated on the progress of your current complaints.
Technician Tracking: Monitor the assigned technician’s real-time location for convenience.
Notifications: Receive instant updates on complaint status and other important information.
For PEL Staff:
Secure Login: Access your account securely and manage your tasks efficiently.
Registration Request Management: View and handle technician registration requests.
Approval Workflow: Approve or forward requests based on your designation for streamlined operations.
Why Choose PEL Khidmat Markaz?
PEL Khidmat Markaz bridges the gap between customers and service technicians with a reliable platform to handle complaints and field service tasks effectively. Backed by PEL’s commitment to quality, this app ensures:
Faster resolution of complaints.
Streamlined workflows for technicians.
Enhanced customer satisfaction.
Transparency in service tracking and management.
Whether you’re a technician looking to expand your opportunities, a customer seeking efficient service, or a PEL staff member managing operations, PEL Khidmat Markaz empowers you to achieve your goals with ease.
About PEL (Pak Elektron Limited):
Pak Elektron Limited is a trusted leader in home appliances and power equipment. With PEL Khidmat Markaz, we take a step further to ensure exceptional after-sales service for our customers and a robust platform for technicians.
Get Started Today!
Download PEL Khidmat Markaz now and experience seamless complaint resolution, efficient service management, and a smarter way to connect with PEL’s trusted network.