The Mobility Support Solutions Assistant app provides registered users of the Mobility Support Solutions service with expanded access to a world-class team of professional assistants. The mobile app gives registered users the ability to make requests from anywhere in the world with a cellular or data connection. Added functionality also enables users to optionally submit their geolocation when calling or submitting a request.

In order to use the service you must have a Mobility Support Solutions Assistant account, which is provided on a limited, invitation-only basis.