Naveta operationalizes a patient-centered approach to care and enables automated processes to streamline care processes, as well as a direct channel with patients for follow-up, answering questions, educating them about their condition and treatment, promoting healthy habits, and more.

Naveta empowers patients so they can be central to the care model, determine their priorities, and play an active role in the treatment of their illness. It offers a simple channel of interaction that allows the care experience to be flexibly tailored to each patient's profile. This flexibility is key to ensuring patient adherence to prescribed programs and to adjusting care programs "on the fly" in the event of possible changes in observed outcomes.

Naveta also aims to build a community of healthcare professionals (doctors, nurses, pharmacists, and psychologists, among others) alongside professionals involved in eHealth technologies, with the goal of promoting and evaluating the impact of using care protocols and generating models of healthcare excellence.