The Claim Champion App is your complete motor insurance claim management companion, designed to streamline and simplify the claim handling process for both agents and surveyors. Whether you are dealing with 2-wheeler or 4-wheeler claims, this update ensures faster lead generation, improved tracking, and efficient approval workflows – all in one secure and user-friendly platform.
Agent Login – Lead Generation and Tracking
As an insurance agent, your role in initiating and tracking claims is now more seamless than ever. With the updated Agent Login:
Instantly generate leads for claim requests involving both 2-wheelers and 4-wheelers.
Capture complete customer and vehicle details with guided input forms to avoid missing critical information.
Upload supporting documents and accident photos directly within the claim lead context.
Track the current claim status in real time, from submission to approval stage, with clear milestone indicators.
Receive claim follow-up notifications, ensuring no lead is left unattended.
This system is designed with productivity in mind, letting agents focus on customer communication while keeping track of every lead with transparency and speed.
Surveyor Login – Estimation Review & Approval Management
The Claim Champion update also enhances the Surveyor Login functionality, enabling surveyors to manage claim assessments effectively:
Review estimation items submitted for repairs, parts replacements, and labor charges.
Approve valid estimates instantly with a single tap.
Reject or modify inaccurate estimation entries with detailed feedback for agents.
Access vehicle and incident details, along with uploaded images, for precise evaluation.
Keep an organized record of approvals and rejections to maintain compliance and accountability.
Surveyors can now handle claim validations more efficiently, reducing delays and ensuring fair settlement.
Key Features Highlighted in This Update
Dual Login Systems: Separate, secure access for Agents and Surveyors ensuring role-specific features.
Claim Coverage for 2WH & 4WH: Optimized content and workflows for both types of vehicles.
Real-time Status Tracking: Claims move through stages with full transparency, so all stakeholders know exactly where a claim stands.
Push Notifications: Get instant alerts about status changes, approvals, rejections, or pending actions.
Document & Photo Uploads: Attach evidence directly from your phone for informed claim decisions.
Search & Filter Tools: Quickly locate specific claims based on ID, date, or vehicle type.
Secure Data Handling: All entries are encrypted to protect customer information.
Benefits for Users
Agents: Speed up claim generation, avoid data errors, and ensure customers are updated on progress.
Surveyors: Make informed, faster approvals or rejections with complete digital access to claim details.
Insurance Companies: Reduce manual processes, improve workflow efficiency, and maintain clear audit trails.
The Claim Champion App combines claim transparency, faster communication, and digital convenience into one powerful platform. With role-based access and enhanced tracking tools, this update makes it easier than ever to manage motor insurance claims from initial request to final decision.