The app gathers user's information such as a selfie and driver license/passport and submits the information for verification to PingOneVerify service using the SDK. The process is also known as KYC (Know Your Customer). The verification request can be submitted by scanning the QR code generated for them by the admin or by entering the 12-digit code in the app. The ID information in the app is encrypted and stored on the device along with any claims user receives from the PingOneVerify service depending on the status of the verification request.