Trayu is an application designed to solve one of the main challenges facing home delivery companies: the lack of real-time visibility and control over the location of delivery drivers, the status of each order, and effective communication with customers.

In many companies with multiple delivery drivers, managers don't know where each order is on the route, whether it has already been delivered, or if there has been an issue. Furthermore, customers are left uncertain about when their order will arrive, which creates mistrust and increases inquiries and complaints.

With Trayu, this problem is transformed into a completely transparent and efficient experience. Each order is scanned by the delivery driver at the start of the delivery, recording the start of the journey. From there, the delivery driver can:

Check the exact location of the delivery address and the best route to arrive quickly and optimize delivery times.

Keep customers informed by sending them notifications about the order's status: if it's on its way, how long it will take to arrive, or if it has already been delivered.

Mark the delivery as completed directly from the app, recording proof of delivery if necessary.

For its part, the store or business can have real-time access to the complete traceability of each order:

View the location of each delivery person on the route.

Confirm the date of each delivery.

Identify potential delays or incidents to take swift action.

Improve operational efficiency, avoiding losses or errors in deliveries.

In addition, the end customer gains confidence by being able to see the status of their order on their phone at all times, reducing anxiety and the need to call for inquiries.

Key benefits for each stakeholder:

For the company:
Full control and visibility over their delivery operation, cost reduction, and better route and time management.

For the delivery person:
Tools that facilitate delivery, prevent errors, and improve customer communication.

For the customer:
Clear and up-to-date information on the status of their order, improved experience, and confidence in the service.

In short, Trayu is the comprehensive solution for optimizing and making the entire order delivery process transparent, from the moment it leaves the store to the moment it reaches the customer, with measurable benefits in efficiency, satisfaction, and control.