Pocket Progress provides the Sales and customer service were once considered completely different areas of business – divided into two different departments, each having different goals, objectives, and strategies.
Traditionally, sales teams would bring in new customers, while customer service teams were expected to take care of them.

Though both contributed towards bringing profits to the company, they ultimately used different methods, often contrasting to each other.
For quite a long time this concept has been accepted by many businesses, however, that currently isn’t the case.

As today we are seeing more and more data showing how customer service – whether done right or wrong – is making a big impact on sales, the traditional boundaries between sales and customer service are becoming more blurred and less important.

In fact, sales and customer service really shouldn’t be thought of as separate entities anymore.

The best features of the application:

✅SALES MANAGEMENT: Easily track sales order and monitor with detailed reports.

✅CUSTOMER MANAGEMENT: Keep track of employee hours, schedules, and performance of the salesperson are running efficiently.