The Enel Clients Colombia application will be your new virtual branch, where you can:

Know the details of your bill, the amount to pay for energy consumption and what corresponds to the products and services you have with us.

Pay your bill easily, securely and with just one click through the PSE payment button.

Request a deadline for payment of your energy bill. Find the option in the payment module.

Open your bill to separate your energy consumption and your additional products. Additionally, you can download the PDF of the receipt if you require it.

Report failures, outages or emergencies associated with the energy supply, as well as problems with the city's public lighting. Monitor the stages of failure attention.

Check daily the maintenance work we carry out to improve the quality of service and that may cause the power to be suspended in your home.

Make payment agreements for charges associated with electrical service.

Enter your meter reading. It is no longer necessary to wait for the reader every month, especially if your meter is inside the property.

Check the details of your energy consumption by month, week and day in time zones (morning – afternoon – night) if you have a smart meter.

Know the main dates of the billing cycle for your energy service, such as: the date on which the meter will be read, the distribution of the bill, the payment deadline and suspension date.

Consult the information of the Enel Colombia service centers. Its location and opening hours.

Receive notifications about your energy service and relevant information for you and your family.

Additionally, you can enter the application through biometric identification, if your cell phone has facial or fingerprint recognition technology and if you have the functionality enabled in your device settings.

Enel Colombia - Open power for a brighter future