DKI Jakarta Provincial Health Service Emergency Ambulance is FREE for DKI residents (with DKI Jakarta ID card and KK) and for services in the DKI Jakarta area. The official rate according to the governor's regulation is charged for users who are not residents of DKI Jakarta (without DKI Jakarta KTP and KK), namely Rp. 450,000 for services in the DKI Jakarta area. As for other areas, rates are set according to the destination location.

In realizing excellent service, the DKI Jakarta Province Regional Health Crisis and Emergency Center is committed to being a quality organization, upholding occupational health and safety in managing emergency ambulance services, certification of ambulance suitability, education and training by carrying out continuous quality and SMK3 improvements in accordance with legislation.