This application allows warehouse employees to capture photographs of the condition of merchandise during the incoming (unloading) and outgoing (loading) processes, as well as record images related to equipment or various situations. The images are uploaded to a centralized platform, where they are linked to the corresponding customer, along with the date, time, category, and the employee who took them.
Employee Features:
- Personalized login to identify the user
- Capture from camera or gallery
- Classify photos into 4 categories: Upload, Download, Supplies, Miscellaneous
- Associate each photo with a customer
- View photos uploaded in the last 24 hours to verify correct delivery
Administration Platform (web-based parallel to the App):
In addition to the mobile app, there is an online platform where the administrator can:
- View and filter uploaded photos by customer, date, category, or employee
- Manage customers: add, edit, or delete
- Control access to the App: register or deregister authorized employees
This comprehensive solution allows logistics or warehouse companies to have immediate visual traceability, helping to improve transparency, customer trust, and incident resolution.
Ideal for operations where graphic documentation is key to protecting service quality.
The objective is to visually document the status of the merchandise to avoid disputes or subsequent claims. If a customer questions the condition of the merchandise, the company can provide verifiable photographic evidence at each stage.