Haverhill311 connects any resident within Haverhill city limits immediately to city services. Haverhill311 is a 24/7 resource reached either by dialing 311 on your cell or home phone or by installing the free 311 app. This service is appropriate for reporting non-emergency problems like: POTHOLES, STREETLIGHT OUTAGES, TREES NEEDING TRIMMING, but NOT police or fire emergencies.

Once residents file a report, they will receive service report updates identifying how the work is progressing.

Haverhill311 can also connect you to the City’s Website, Online Bill Payment & What’s Around Me.