Radiant Mobile Agent
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Radiant Mobile Agent
Radiant Mobile Agent

Radiant Mobile Agent

Effective work of your agents with OTRS Community Edition

App Size: Varies With Device
Release Date: Mar 19, 2020
Price: Free
Price
Free
Size
Varies With Device

Screenshots for App

Mobile
((OTRS)) Community Edition is a free customer support software that lets you support your customers across channels like email, phone, customer portal and your website.

Installation
To use the mobile application, you need to install free packages JSON API version 6.44.0 or later (https://rs4otrs.com/products/json-api) and Mobile version 6.0.8 or later (https://rs4otrs.com/products/mobile) from the RS4OTRS.COM store on your OTRS 6 CE server.

Key features
- custom push notifications
- create ticket
- create customers
- change ticket parameters
- queue tickets
- ticket information
- ticket links
- customer information
- filtering and sorting tickets
- full text search
- notes and emails creating

Quick actions from the list of tickets
- watching
- moving
- assigning
- locking
- reply

Ticket quick actions
- change of priority
- status change
- queue change
- locking
- watching
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Radiant Mobile Agent 1.5.1 Update
2022-02-01 Version History
Fixed - crash application Android

~Radiant System Group
More Information about: Radiant Mobile Agent
Price: Free
Version: 1.5.1
Downloads: 2801
Compatibility: Android 5.0
Bundle Id: com.radiantsystem.rs4otrs
Size: Varies With Device
Last Update: 2022-02-01
Content Rating: Everyone
Release Date: Mar 19, 2020
Content Rating: Everyone
Developer: Radiant System Group


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