The Rahal Delivery Customer App gives the team manager complete control to track operations in real time, making his workflow simpler while increasing efficiency anywhere on the go. The characteristics are as follows:

1. Create delivery and tracking tasks.
Creating tasks and real-time tracking of connection status through GPS to optimize routes.

2. Arranging drivers for trips.
Automatic scheduling and assignment of transfer orders automatically by the system or via the control room.

3. Monitoring and analysis.
The system monitors and analyzes the performance so as to provide suggestions to continuously improve the way of working.

The user can view the following in the merchant app:

■ A list of all his team agents - their status, tasks, location and profile.
■ His team's task list - status list, mission details, and map overview.
■ Task filters - View all tasks based on their status.
■ Alerts - Automatic alerts about his team's activities.
Merchant profile.

The app provides the merchant with a comprehensive view of all business processes and helps optimize routes, allocate resources, and track agents and tasks seamlessly. It also allows regular notifications and alerts to solve problems proactively.