RajaWifi

The official RajaWifi app is specifically designed to make it easier for customers to manage all aspects of their internet service with an integrated system and easy-to-use interface.

BILLING MANAGEMENT FEATURES

Manage your monthly bill with an accurate, real-time system. The app provides various payment methods tailored to your needs. The proof-of-payment upload feature allows transaction confirmation directly through the app. An automatic tracking system provides payment status updates, from pending to final confirmation. Reminder notifications help customers remember due dates.

PERSONAL INFORMATION DASHBOARD

Complete access to account information and details of your current service. Get recommendations for the latest internet packages that suit your usage patterns. Information on special offers and exclusive promotions is displayed regularly. Important news and announcements from RajaWifi are available in one place.

INTEGRATED CUSTOMER SUPPORT SYSTEM

A support ticket platform allows customers to submit questions or complaints by clearly categorizing them. A comprehensive FAQ database with a search engine provides quick solutions to common issues. Communicate directly with the support team through the integrated chat system. Real-time complaint status tracking from submission to resolution.

PROFILE MANAGEMENT AND SECURITY

Personal data management with a multi-layered security system. Password change feature with strict security verification. Access to complete transaction history for administrative purposes. Configure notification preferences according to individual needs.

INTELLIGENT NOTIFICATION SYSTEM

Automatic notifications for new invoices and payment updates. Specific alerts for due dates with customizable lead times. Real-time notifications for changes in complaint or support ticket status. Promotional information and special offers are sent based on customer profiles.

HIGH SECURITY STANDARDS

End-to-end data encryption is implemented for all transactions. Authentication system uses JWT tokens with a refresh mechanism. Multi-level payment verification process to prevent fraud. Personal data protection complies with the latest industry standards.

USER EXPERIENCE OPTIMIZATION

Clean and professional interface design with intuitive navigation. Full responsiveness across various screen sizes and device orientations. Offline mode for accessing important information without an internet connection. Performance optimization for fast loading and efficient resource usage.

NEW CUSTOMER REGISTRATION SERVICE

Online registration process for prospective customers with a comprehensive form. Complete service package catalog with detailed specifications and pricing. Coverage area selection system and service availability. Streamlined activation process with real-time progress tracking.

RAJAWIFI APP ADVANTAGES

Centralize all internet service needs in one platform. Secure digital payment system with multiple gateways. Responsive customer support team with clear SLAs. Indonesian language interface with familiar terminology. Regular updates with additional features based on user feedback. Free application with no subscription fees or hidden transactions.

The RajaWifi application gives customers full control to manage their internet service efficiently and professionally. With leading-edge technology and a focus on user experience, this application is a one-stop solution for all internet service management needs.

Note: This application is intended exclusively for registered RajaWifi customers. For information on registering for new services, please contact our official customer service.