- Provide the best service to your customers from anywhere in the world
- For group work with the application, a 1C database is not required
- Combine and control sales indicators in the system from your smartphone
- Increase business manageability using integration with 1C:CRM 3.1

iCRM features for customer service specialists:

- Create tasks in the application. Receive reminders when a task starts or when a task is overdue;
- View tasks and interactions planned for the current day using to-do-list;
- Receive customer requests on your mobile phone;
- Create interests from requests, plan interactions based on them;
- Work with interests in Kanban mode;
- Select the application operating mode: online or offline;
- Create documents “Commercial proposal” (available in the paid version) and “Invoice” directly in the mobile application and send to the client by email;
- Monitor your performance using the sales funnel and other pre-configured reports (available in the paid version);
- Work in the application both with a connection to the main database deployed on the server, and autonomously, creating a new database from the mobile application (in the cloud) and connecting other users to it (available in the paid version)

Features of Enterprise Synchronization Mode:
This version of the application is designed to work with the configuration "1C:CRM 3.0" version 3.0.11 and higher and "1C: Trade and Customer Relationship Management 3.0" version 3.0.10 and higher.
If the configuration version is lower than specified, use the previous version of the application.