Simply apply for the electronic patient file (ePA) from your BKK Miele. This is provided to you free of charge. By using the electronic patient file, you always have an overview of your health data. The patient file is your personal digital storage location, like a safe, for which only you have the key. You decide which data you want to add and which people you want to authorize access to. This means that you always have your medical documents to hand for treatment appointments and can share them with the practices and facilities if necessary. The tedious management of paper documents is therefore a thing of the past. The patient file makes your life easier and at the same time relieves the actors in the healthcare system!

The most important functionalities at a glance
• Management of medical and digital documents, such as vaccination records and maternity records
• Authorize practices and facilities to access individual documents
• Set up access for people you want to represent you
• Request information about the services we have invoiced
• Wizard for easy document upload
• Connection to the national health portal with reliable information on your health issues
• Use patient record to log into ePrescription app
• App notifications for timely renewal of expiring permissions

Security
The development and approval of the electronic patient record is subject to strict legal requirements such as the General Data Protection Regulation (GDPR). As BKK Miele, the best possible protection of your health data is particularly important to us. To ensure secure access, a one-time personal identification is required. You have several options for this, which you can select in the registration process.

advancement
The app is continuously developed in accordance with legal requirements to give you the best possible user experience.

requirements
• BKK Miele customer
• Android 10 or higher for NFC use and compatible device
• No device with modified operating system


Accessibility
You can view the declaration on the accessibility of the app at https://www.miele-bkk.de/service/elektronische-patientenakte/erklaerung-zur-barrierefreiheit-epa.