altafiber Assist runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest!

After running your scan an altafiber agent needs to look at the information collected, so please contact us for help if you have run a scan before talking with us.

Note: The Android location permission gives us access to additional network data