At One NZ we strive to ensure that every customer can receive the best connection possible over our network. Unfortunately, there are times when your internet performance may not be perfect and you may experience problems like:

- Speed issues
- Buffering video
- Wireless coverage issues
- Specific device problems, and more

In those cases, Wifi Help can help!

With just a few taps of your screen, Wifi Help completes the tests required to identify and help fix potential causes of internet performance issues, so you can go back to enjoying your internet package to the fullest!