Why use SaleSmartly to communicate with customers?
1. Omnichannel communication: All your multi-channel messages, in one place.
Seamlessly sell, market or service through Livechat, Messenger, WhatsApp, Telegram, Instagram, Line, Emai, WeChatl, etc. for a unified customer experience.
2. Automation: Complete customer support in seconds instead of hours.
Reduce response time and improve efficiency by eliminating repetitive tasks with our built-in automation. Work smarter instead of harder so you can focus on growing your business.
3. Team collaboration: Shared chats allow teams to collaborate efficiently and regularly.
Support assigning different chats to sales and customer service, and set priorities for teams, compare indicators between groups to understand the strengths and weaknesses of your team.
4. Customer relationship management: Efficiently and conveniently segment, track and analyze your customers in one place.
Create a contact database, view a complete contact activity history, browse history and synchronize your data with your information system.
5. Data analysis: Master key support indicators and trends.
Multi-dimensional visualization indicators clearly show the connection between query types, channels, customers, products, sales, etc.
Make data easy to measure and share to help you develop business plans.
6. Real-time translation
Speak the language of your customers, even if it is not your native language
Our automatic translation automation enables you to communicate with customers confidently and open up new markets.