Concept Overview:
Goal:
Provide an easy-to-use online platform (app/website) where users can:
Book one-way or round-trip outstation cabs.
View transparent pricing with minimal or no return fare charges (drop basis).
Choose from different cab types (Sedan, SUV etc.).
Enjoy reliable driver and vehicle availability with live tracking and support.
Key Features for Users (App/Web)
1. Booking Interface
From - To city/town selection
Pickup date/time
Cab type selection (Hatchback, Sedan, SUV, Luxury etc.)
One-way / Round trip toggle
2. Fare Estimation
Transparent pricing breakdown (base fare, driver allowance, tolls, taxes)
Highlight no-return fare savings for one-way trips
3. Vehicle & Driver Details
Assigned cab info with driver contact
Live location tracking of cab
Driver ratings and reviews
4. Payment Options
Multiple payment gateways (UPI, Cards, Net Banking, Wallets)
Partial payment option
Option for corporate billing or GST invoice
5. Notifications & Support
SMS, push, and email alerts (booking confirmation, driver arrival, trip summary)
24x7 customer support (chat, call)
6. Account & History
User profile and saved addresses
Booking history and invoices
Loyalty/reward points system
Instant cab confirmation or scheduled rides.
Verified drivers & well-maintained cabs