Robin Operator offers your Operators a seamless Cherwell Self-service experience. It’s easy to use interface lets your Operators interact with ServiceRequests, Incidents, Problems, KnowledgeArticles, Approvals, and any Enterprise Service Management applications.
- Search: Tickets, Knowledge & Changes - Create Ticket: Ability to create an Issue or Request - My Tickets & Team: List all tickets assigned & corresponding teams of the logged-in user - My Tasks & Team: List all tasks assigned & corresponding teams of the logged-in user - Pending Approvals: List all approvals assigned to the logged-in user - Ticket Details: Ability to update the ticket & add comments & reply to the emails on that ticket - Touch/Face ID to login into the app
~Sigmago Solutions Inc
1.0 1.0
- Search: Tickets, Knowledge & Changes - Create Ticket: Ability to create an Issue or Request - My Tickets & Team: List all tickets assigned & corresponding teams of the logged-in user - My Tasks & Team: List all tasks assigned & corresponding teams of the logged-in user - Pending Approvals: List all approvals assigned to the logged-in user - Ticket Details: Ability to update the ticket & add comments & reply to the emails on that ticket - Touch/Face ID to login into the app