App Description :
Our utility mobile app provides an intuitive and user-friendly experience, enabling users to manage their utility services efficiently and conveniently. With seamless navigation and a personalized interface featuring the utility’s branding, the app is designed to enhance user engagement right from the start.

Key Features:
• Simple Sign-up and Secure Login: Users can quickly sign up or sign in using their mobile number or email, with OTP verification ensuring a secure process.
• Home Screen Overview: The home screen provides various features, including fault reporting, navigation and account selection.
• Dynamic Carousel: Utility staff can post important updates, promotions, or announcements to keep users informed and up to date.
• Reporting a Fault: Users can report incidents, such as leaks or burst pipes, directly through the app. The location is detected automatically or can be entered manually. Non-registered users can also report faults via SMS OTP.
• Payments: The app simplifies bill payments, allowing users to pay directly within the app using multiple payment gateways for flexibility.
• Statements: Users can view detailed transaction history, including opening and closing balances, in both graphical and list formats. This allows for easy monitoring and management of finances.
• Consumption Tracking: Track utility usage with graphical and tabular views of consumption over the last seven periods, including comparisons with the previous year.
• Customer Service Applications: Users can update their customer details, attach relevant documents, and track the real-time status of their applications for changes to utility accounts.
• Push Notifications and Messages: Stay updated with real-time notifications for billing, debt management, disconnections, and other important utility updates. Users will be instantly notified of new agreements or account changes.