Sri Lanka Telecom Plc has designed a new mobile application specifically for the Embassy, aimed at enhancing customer service for the Sri Lankan community in the UAE. This app streamlines communication and engagement with community members by offering essential updates, event notifications, and access to embassy services.
Key Features:
Consular Services: Includes appointment systems for passport services, birth, marriage, and death registrations, document attestation, and visa services.
Employment Services: Appointment systems for SLBEF registration, job orders, and domestic workers' private recruitment.
Welfare Services: Appointment systems for counseling, labor services, and visit visa approvals.
Benefits:
Reduced queuing at the embassy
Ready access to information and downloadable documents
Help services and an admin portal for embassy staff
Support for Android and iOS
Advertising space for UAE businesses
Special Mobitel Roaming packages
This initiative, supported by the Ministry of Foreign Affairs, marks a significant step towards enhancing services across all Sri Lankan missions globally.