Kiosk food ordering machine is a computer system used to provide self-service food ordering. (Self-Service) through the touch screen in the restaurant They are usually installed in areas that are easily accessible to customers. It has several features and advantages:

Features of the Kiosk food ordering machine:
User-friendly interface:

The touch screen is designed to allow users to conveniently select food menus. They usually have pictures and descriptions of each menu item to help you make decisions.
Menu customization:

Customers can customize their meals according to their preferences, such as adding or removing ingredients. Choosing the size of the food or adding special menus to commands
Payment:

Kiosks often have multiple payment options, such as credit/debit card payments, mobile application payments, or cash payments via an automated teller connected to the kiosk.
Order management:

After the customer places an order Orders are sent directly to the kitchen or food preparation location in real time. So that employees can start cooking immediately.
Show order status:

Customers can track the status of their order via a kiosk screen or a separate screen that shows food preparation status.
Advantages of the Kiosk food ordering machine:
Reduce waiting time:

Reduce the need to wait in line to order food with employees. This allows customers to order food as soon as it is ready.
Increase service efficiency:

Reduce the workload of employees during periods when there are many customers. This allows employees to focus on better food preparation and service.
Reduce mistakes in ordering food:

Because customers order food by themselves. Communication errors between employees and customers are thus reduced.
Improve customer experience:

Customers can choose the food they want in their own time without feeling rushed. This makes the dining experience better.
Increase sales:

Displaying special menus or promotions on the Kiosk screen can easily encourage customers to purchase additional food.
Usage in restaurants:
Fast Food Restaurants: Fast food restaurants are often the first to use Kiosks, such as McDonald's, Burger King, to increase convenience for customers.
General Restaurants: Restaurants that provide Casual Dining or Quick Service services have begun to use kiosks so that customers can order their own food.
Coffee and beverage shops: Some coffee shops and beverage shops use kiosks to take orders to speed up the process.