SocialNet is a solution for Listening, Analyzing and Supporting the Processing of Social Network and Internet Information; Support organizations and businesses in monitoring brand awareness, marketing and handling communication crises; At the same time, supporting government agencies in accessing the national social population.
The system includes features:
- Collect multi-channel data: Collect large-scale information from Social Network sources such as Facebook, Tik Tok, Instagram, Twitter, LinkedIn, forums, blogs (Blogspot, Wordpress), electronic news sites and other websites. General information page
- Data analysis: Identify and analyze language, predict nuances, classify semantic content, combined with Big Data technology to provide statistics, assessments, content trends and object detection. automatically on the huge amount of data of social networks.
- Statistics and warnings: The system reports fully and objectively information from the public on issues of concern to Agencies/Organizations/Enterprises, detecting fake information and the risk of crisis. Instant alerts via Email and mobile app when there is negative news.
- Content interaction with customers on social networks: Manage customer content compiled from many information sources (social networks, forums, blogs, ...) through direct messages and comments.
- Support market monitoring: Monitor information on competitors' activities.