Nowadays we know that there is no longer room for us to manage a service that involves several tasks manually or even with spreadsheets. And if we don't manage based on real-time data and information, we most likely won't deliver quality. And if we don't deliver quality, we open up competition, right?
Even simple services such as office cleaning need to be listed, detailed and measured so that we can demand quality from our employees and deliver a service that exceeds customer expectations. Imagine complex services such as cleaning hospitals, busy spaces and others.