INNOTEL is an application designed to optimize service management and customer support in the telecommunications sector. It centralizes sales, operational, and support processes on a single, modern, secure, and efficient platform. It allows teams to record sales, manage customers, track requests, and monitor the status of each service in real time, improving productivity and reducing operational errors. The application offers quick access to sales and operational information, an intuitive interface optimized for daily use, and high security standards for protecting business data. INNOTEL is geared toward companies and teams seeking a reliable, scalable solution aligned with their actual business workflows, improving internal efficiency and the end-customer experience.