Coral SaaS: The Essential Tool for the Modern SOS ASISTENCIA Field Technician

Welcome to Coral SaaS, the mobile app designed exclusively to empower SOS ASISTENCIA field technicians. Forget about paperwork and slow communications. With Coral SaaS, you have complete control of your services directly from your smartphone, optimizing every step of your workday and elevating the quality of care you provide to our customers.

What does Coral SaaS do for you?

Instant Assignments: Receive push notifications of new services directly on your device. Accept or manage your tasks quickly.

Dispatch Management: Mark the start of your dispatch in advance and receive alerts if there are delays. The app helps you be punctual and optimize your routes.

On-Site Marking and Evidence: Record your arrival at the service location with a single tap and capture essential photographs to document the initial or final status of the intervention.

Total Service Control: Start and end services and manage the status of each activity step by step, maintaining complete traceability in real time.

Complete and Multimedia Reports: Generate detailed reports from the field, attaching voice notes, photographs, videos, and text for accurate documentation of your work.

Simplified Material Requests: Need a product or spare part? Request it directly from the app. The system will show you the materials related to your service.

Flexible Rescheduling: If a service requires a second visit, you can easily reschedule it from the app, freeing up your current schedule.

Performance in Your Hands: View the history of your completed services (as a primary or secondary technician) over the last two months, with intuitive graphs that give you a quick overview of your productivity.

Key Benefits:

Increased Efficiency: Digitize your processes, reduce administrative work, and focus on what you do best: providing excellent service.

Fluid Communication: Stay connected with the support team and advisors in real time.

Centralized Information: Access all service, client, and activity details in one place.

Improved Productivity: Optimize your time, manage your schedule, and receive assignments more intelligently.

Transparency: Record every step of your service with multimedia evidence, ensuring clarity in every intervention.

Coral SaaS is an extension of SOS ASISTENCIA's promise of quality and efficiency. This application is designed for field technicians and complements Coral SaaS Web for advisor management.