Mailagents by Spectos: Royal Mail Quality of Service Study

Participating in Royal Mail quality surveys made easy - the Mailagents app is the central platform for sending and receiving panellists. This is where you do all your reporting and communication: Enter data about test items, receive information about current activities and upcoming surveys, access an extensive knowledge base and quizzes, check your bonus points and request vouchers to redeem rewards.

Welcome to our Mailagents panel.

Take a look at our video to get more information about the Mailagents app: https://video214.com/play/rYFjOCFNAHJK1PAOYK0EmQ/s/dark


Features:

- Personal: Update personal information, report planned absences, watch bonus point history, request voucher

- Reporting: Report test items, report receipt of posting package, report posting of test bundles, list of open and upcoming surveys

- Communication: Ticket system for questions about the survey or the participation, attachment of image files possible; ticket list with overview and processing status of each ticket

- FAQ: Extensive knowledge base with FAQs and video tutorials

Your privacy and the security of your data are extremely important to us.
Please check our Terms and Conditions and Privacy Policy here: https://mailagents.uk/privacy-policy/

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Please note: This app is specifically designed for participants of the Royal Mail Survey run by Spectos. If you are interested in helping to improve the service Royal Mail provides to you and to people and businesses across the UK, visit mailagents.uk to find out more about who Mailagents are, what they do and how they are rewarded. You can also sign up to participate in the surveys there.

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We’d love to hear your feedback about our Mailagents app. Please send us your ideas for improving the Mailagents app via email to [email protected], and we’ll get back to you as soon as we can.