About 70% of all organizational change efforts fail.

By learning how to manage change, you can ensure that your organization beats the odds—and reaps lasting benefits from your change initiatives.

What you will learn in this topic:

- Maintain a high level of change-readiness within a change management business

- Initiate and lead a change effort within a change management business

- Implement change efforts within a change management business

- Overcome resistance to change in your group within a change management business