Make a payment or top-up on the My Vattenfall UK app

You can now top-up your PAYG meter, or make a payment for a bill you have received, in only a few taps using the My Vattenfall UK app.

No matter where you are at any time of day or night, you’ll be able to check your account balance 24/7 on the My Vattenfall UK app. Payments and top-ups can be added easily,keeping your account up to date.

Keep track and compare your account consumption

We believe it’s important that you always have information about your account usage available to you. The My Vattenfall UK app allows you to check and compare your consumption to previous months or years, view your payments history and check what your account tariff rate is.

Submit your meter readings in seconds

Update your account with the latest meter readings in seconds, by uploading a picture straight from your phone or tablet device.

Go paperless with your My Vattenfall UK account

View your statements and other account correspondence in the palm of your hand. The My Vattenfall UK app gives you the power to view previous correspondence and to never lose those important documents.

Find help and support for managing your account

If you have any questions or concerns, our customer support team will always be happy to help. The My Vattenfall UK app holds all the contact information you need - plus it allows you to view our customer policies and provide us with any feedback you might have.