* The application is developed to provide a platform for registered users to log complaints related to material received and provide feedback to Tata Steel.
* This system also pertains to maintenance of details of complaints received, status of complaints and action taken to resolve those complaints.
* This app allows users to track complaints and facilitate timely resolution of complaints logged by empowering customers.
* It is aimed to provide fast and accurate information to help management make meaningful and effective decisions to enhance customer satisfaction.