Tawabir is a mobile application that provides a solution to the problem of congestion and queues using the Qless system. The app allows users to book appointments and organize their visits easily, eliminating the need to wait in long lines. By utilizing the Qless system, users can schedule their appointments or join a virtual queue through the app, reducing waiting times and unnecessary congestion. Tawabir offers users a seamless and convenient experience to access services without feeling exhausted or frustrated due to long queues and unnecessary waiting.