Scott Stratten, in his book, Unmarketing once said "If you believe business is built on a relationship. Then make that relationship build your business"

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Start building and maintain good relationships with your customers, use a CRM that doesn't need to be complicated...

a. Multi Admin, Multi Device
b. Contact Management & Group Contact
c. Broadcast
d. Scheduled Broadcast
e. WA Blast (integrate with your e-commerce system)
f. Monitoring Dashboard*
g. And other features (beta)

You can do all that from one platform

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Wader, Help you manage Customer Relations more simply and easily :)