TeleCare App has been designed to optimize communication and support quality metric review. Its functionality supports our Rapid Response Center (RRC) staff to optimally route urgent requests to available physicians, aids in data management by our physicians and generates valuable reports for our hospital partners to gauge the affective responsiveness of the TeleSpecialists’ team.

What Makes TeleCare Exceptional:
Electronic alert capability for fastest TeleSpecialists’ notification
Integration of RRC, Physician and Quality team data
Real-time data review available
Hospital-specific dashboards and accounts
Process Improvement Tools, including Root Cause Analysis Generator, Fishbone Diagrams, and Metric Outlier Identifiers
TeleSpecialists’ Quality Team also monitors quality me