A mobile application designed for the citizens of Compostela that allows a single and secure registration, login, and the ability to report incidents such as water leaks, potholes, defective lighting, among others. Users can upload images, view the map in real time, and track their reports. In addition, the app sends notifications when the reports have been attended to, allows you to see details and resolution comments, and has sections for citizen complaints, complaints, suggestions, and a directory of municipal agencies.