The SIMPEL application is a digital solution for drinking water company customers designed to provide convenience and comfort in managing drinking water services. With a user-friendly interface, this application offers various features that help customers access information and services related to their water consumption quickly and efficiently.
Key Features:
Viewing Bills: Customers can easily check and manage their water bills every month. The app provides details of water usage, bill amount, and due date, so users are always informed and can avoid late payments.
Complaints and Complaints: The SIMPEL application provides a feature for reporting complaints or complaints regarding water services. Customers can quickly submit problem reports, such as leaks, water quality, or service interruptions, and track their resolution status in real-time.
New Installation: For new customers who wish to install a water connection, the application provides an easy and transparent registration process. Users can fill out a new installation form online and get information about the process, costs and estimated installation time.
With the SIMPEL Application, all needs related to drinking water services can be accessed with just a few taps on your cellphone. This application aims to improve customer experience and provide more efficient services to the community.