WapMonkey is a WhatsApp marketing API provider platform that offers WhatsApp APIs for business marketing, as well as customised CRM and ERP solutions tailored to your business needs. To grow your business, we provide a simple and ready-to-use API for your organisation.
Real-Time Analytics and Dashboard
Get a comprehensive overview of your WhatsApp campaigns and marketing efforts with real-time data and reports. Monitor the status of your WhatsApp numbers, credit usage, and chat counters—all in one place. With intuitive dashboards, track resolved, unresolved, and pending chats so you never miss an opportunity to engage with your customers.
Key Benefits:
* Real-time updates on campaign performance
* Detailed analytics to fine-tune your messaging strategy
* Track customer interactions and monitor support queries in real time
Easy Template Creation
Create all types of WhatsApp templates with ease to enhance your WhatsApp marketing strategy and customer engagement. The easy-to-use interface allows you to build and customise messages tailored to your brand without technical skills. Engage customers with dynamic, rich-media templates that stand out.
Key Benefits:
* Create carousel templates with images, text, and buttons
* No-code solution for hassle-free template creation
* Customise for specific campaigns or customer groups
Additional Features
Inbox
* View and manage all customer chats in one central inbox
* Track resolved, unresolved, and pending conversations
Customer Management
* Create customer profiles and manage them easily
* Keep customer information organised for better engagement
Staff Management
* Add staff members for better team collaboration
* Assign chats and manage workload efficiently
Catalogue and Product Management
* Manage your catalogue and products directly in the app
* Showcase products to customers within WhatsApp conversations
Quick Replies and Custom Labels
* Save time with reusable quick replies
* Create custom labels to organise customers and conversations