Tracify Consumer App enables consumers to verify the genuineness of any product in retail chain before buying them. The consumer can find the QR label affixed on product and then open the app to scan the QR code, app returns the status of each scanned code, if the QR code is genuine it returns the metadata of the product scanned, else it returns the status as Suspect. The consumer can then opt to raise the complaint if the result is Suspect.