Rana Ticket Manager is a dedicated internal app designed for Rana Associates to simplify and streamline the process of managing support and service tickets. This platform enables team members to create, assign, track, and resolve tickets efficiently, ensuring better workflow management and faster issue resolution.

Built to support organizational needs, Rana Ticket Manager provides an easy-to-use interface where users can raise new tickets, monitor progress, communicate updates, and close tasks with proper status documentation. Whether it's technical support, operational queries, or service issues, this app brings clarity and control to every step of the ticket lifecycle.

Key Features:

Create new tickets with relevant details and attachments

Assign tickets to specific team members or departments

Track status updates in real time

Manage ticket priorities and due dates

Close and archive resolved tickets with history logs

View complete ticket history for accountability

Who is it for?
This app is designed exclusively for use by employees, team leads, and admins of Rana Associates who are responsible for handling internal queries and client service tickets.

Why Use Rana Ticket Manager?
Rana Ticket Manager brings structure and transparency to the service request process, reduces turnaround time, and helps maintain a consistent standard of support delivery across the organization.

Simplify your ticketing process. Improve response times. Stay organized with Rana Ticket Manager.