Vactals Owner App is a comprehensive platform designed specifically for property owners in Dubai who manage short-term rental properties. It provides an intuitive interface and powerful tools to streamline property management, track bookings, manage finances, and communicate with guests.
Key Features:
Property Management:
Property Listings: Easily create and manage property listings with detailed descriptions, high-quality photos, and pricing information.
Calendar Management: View and manage availability calendars for each property, including booking slots, maintenance periods, and blockouts.
Amenities Management: Update and manage amenities offered, such as Wi-Fi, parking, pool, gym, etc.
Booking Management:
Reservation Tracking: Receive, review, and manage booking requests and confirmations. View upcoming reservations and historical booking data.
Guest Communication: Send and receive messages to and from guests, with pre-defined templates for common communications.
Booking Calendar Sync: Sync with popular booking platforms to keep all calendars up-to-date.
Financial Management:
Expense Tracking: Record and categorize expenses related to property maintenance, utilities, and other operational costs.
Income Reporting: Generate reports on rental income, occupancy rates, and other financial metrics.
Expense Reports: Create and manage expense reports to track spending and reimbursements. Export reports in various formats (PDF, Excel).
Maintenance Management:
Maintenance Requests: Log and track maintenance requests from guests or yourself, assigning tasks to service providers and tracking completion status.
Routine Checks: Schedule and manage routine property inspections and maintenance tasks.
Guest Experience:
Check-In/Check-Out Management: Facilitate smooth check-in and check-out processes with digital keys or access codes.
Guest Feedback: Collect and review guest feedback and ratings to improve the quality of your property and services.
Local Recommendations: Provide guests with personalized recommendations for local attractions, restaurants, and activities.
Notifications & Alerts:
Real-Time Notifications: Receive alerts for new bookings, messages, maintenance requests, and other important updates.
Custom Alerts: Set up custom notifications for various events or thresholds.
Security & Privacy:
Data Encryption: Ensure secure handling of sensitive information with encrypted data storage and transmission.
Role-Based Access: Manage user access and permissions for multiple property managers or assistants.
Integration:
Third-Party Integrations: Integrate with popular booking platforms, payment gateways, and accounting software for seamless operations.
User-Friendly Interface:
Intuitive Design: Navigate easily through a clean, user-friendly interface optimized for Android devices.
Customizable Dashboard: Personalize your dashboard to prioritize the most important information and tasks.
Support:
Help Center: Access a comprehensive help center with FAQs, guides, and troubleshooting tips.
Customer Support: Contact support through in-app messaging, phone, or email for personalized assistance.