Report damage, submit invoices for your insurance contract and take out travel insurance or living.up, our household insurance. This is what losleben offers you, the best-rated insurance app in Austria.

You report damage to your household, home, car or motorcycle insurance and upload invoices and pictures. Regardless of whether there has been glass breakage or storm damage, losleben is there to provide you with competent support.
You can submit invoices from doctors, therapists, medications or medical devices as well as confirmations of your stay in a hospital, spa or rehabilitation facility particularly quickly and conveniently.
Scanning pharmacy bills using a QR code is really quick and easy.
After submitting your submission, the app does the rest for you. You can track your case with a clear status display and will be notified via push if the status changes.

You will also find your personal mailbox with digital document delivery in losleben.

It is also possible to take out travel or household insurance digitally quickly and easily with losleben. After just a few additional details, you will find your online policy in your email inbox immediately after completing it.

That's how it's done:
• Register once with one of your policy numbers (e.g. household, car or health insurance for outpatient treatment) or even easier with a valid ID and a selfie.
• Select what you would like to report to us (e.g. storm damage, car accident, medical treatment...).
• Answer all questions or provide the necessary information (e.g. how the damage occurred, type of invoice...).
• Take photos of the required documents and add them as an image or PDF file (e.g. invoice, confirmation, doctor's note...).
• In the shop area you will find the insurance products that can currently be purchased in the app. After briefly determining your wishes and needs, you will receive a personal product recommendation and the opportunity to take out insurance immediately.

And if you have any questions, it's best to use the direct message channel in chat form with our competent service line employees.

See for yourself.

Your team at Wiener Städtische Versicherung
“We want to have your concerns”