An AI chatbot is an advanced software program that uses artificial intelligence techniques, such as natural language processing and machine learning, to simulate human-like conversations with users. It can engage in interactive dialogues, answer questions, provide information, and assist with various tasks. AI chatbots are designed to understand user inputs, analyze context, and generate appropriate responses in real-time. They can be deployed across platforms and channels, including websites, messaging apps, and voice assistants, to provide instant and personalized assistance to users, enhancing customer support, and streamlining interactions.